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Managing experience- How to give and receive criticism?



Once one of my leader told me that “ To reach the top of the mountain is not difficult, but to keep standing on the peak is difficult. How long will you stand on this peak depends on your personality and character”.
Obviously everyone faces to criticism in their daily life. As a Christian manager, how we ought to respond when someone finds fault with our own work?
According to this article, the goal of true criticism is help someone be the best they can be. It`s not about making someone feel bad, instilling guilt, or reducing a person to tears.
When criticism is done appropriately, the person who has been criticized will understand what he or she has done wrong and will feel inspired to make a change for the better. Not only should we not avoid being criticized, we should embrace criticism because it is the only way we can continue to grow professionally and personally.
In the article author described 2 kinds of person. One has rich, successful life and generous to others. Another one isn`t noble, doesn`t want to apologize others. He explained that it is the two side of man in other words people can be both of these two. Therefore, criticism should include an acknowledgment of what the person has done well, as well as an account of what he or she has not. Criticism shouldn`t be personal. It's easy to criticize the person rather than his or her ideas, but just because we can do something doesn't mean that we should.

My opinion
Corporate social responsibility also covers employers. Moreover the relationship with employers affect firm`s operation directly. Therefore managers must to know well how to communicate with them in this kind of situation unless they lose their valuable employers.
If we don't have high self-esteem, criticism validates our already low opinion of ourselves. If we're strong and self-confident, criticism might surprise us with an unflattering view of ourselves.
I still thinking and hesitating about how to handle the business by biblical way?

Reference:
http://www.businessweek.com/